No, we (the IT folks) don’t do that. It’s bad enough trying to decipher upper management’s cryptic demands without actually collecting input from the users, especially when half the comments are, “I WANNA GO BACK TO HOW WE DID IT BEFORE!!!!” [Okay, somewhat sarcastic; I’ve been on projects where we’ve gotten good feedback through user testing prior to rollout. OTOH, we got 84% user approval and *still* had someone complain that no one had asked HIM if he wanted the new software.]

Written by

Husband & retiree. Developer, tech writer, & IT geek. I fill what’s empty, empty what’s full, and scratch where it itches. Occasionally do weird & goofy things.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store