Hmmm? My mother’s RN experience with oncology was her second worst (after the burn unit, where all her patients hated her with a passion, because every time she appeared she brought pain to them) because becoming attached to a patient meant they would die.

One Christmas when I was visiting my parents I answered the phone and handed it to my mother; I could hear a feminine voice wish her a Merry Christmas, my mother responded in her usual warm tones, they exchanged a few pleasantries, she hung up—and burst into tears. While she was sobbing into my shoulder, she explained the caller had been a young patient the previous year who knew she would never see another Christmas.

Or is a nurse navigator something completely different?