Bonus points if those same people also have final veto power over the end product before it gets approved, IOW, the billable hours are actually billed. And having to explain to one of your tech writers that yes, the draft the SME wants is total and utter crap, and yes, said tech writer spent several days' time turning it into a piece of cultured literature, but no, we are indeed going to have to use the draft because the SME refuses to sign off and accounting really really wants to be paid because: #gofigure.